ONCALL is the largest Language Service Provider in Australia
and a global leader

Expertise You Can Trust

Over 37 years of experience with a proven global track record

Global Reach

A global network of 12,000 interpreters and translators via offices in 2 continents

Quality Service

ISO 9001:2015 certification for Quality Management means we can ensure consistent quality in the services we provide

Solutions Partner

Personalised service to deliver an integrated solution to meet individual client needs

Technology

Advanced and innovative technologies to enhance quality, responsiveness and reduce costs

24/7 Availability

Availability and accessibility around the clock for your convenience

Value For Money

Fair and competitive pricing for exceptional language services and solutions

Family Owned & Run

Genuine care and passion about our language services and the solutions we can provide for your business

Secure & Confidential

Cyber Essentials Certified – all of ONCALL’s services are delivered over secure and encrypted networks


Language Service Provider

Our Journey

ONCALL was founded by an interpreter in Melbourne in 1984 with the aim of providing professional and high-quality interpreting and translation services. Since then, ONCALL has expanded into all States and territories throughout Australia as well as internationally, with the opening of the Brussels office in 2013 and London office in 2014, supporting large government departments and healthcare organisations to communicate effectively with their culturally and linguistically diverse communities on a global scale.

Further establishment of an in-house Technology and Innovation department in 2016 has allowed ONCALL to stay at the forefront of language technology development, streamlining the interpreter booking process and providing increased access to the highest credentialled interpreters and translators in a wider range of languages and dialects.

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Our Capacity

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Languages
and dialects
available
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Face-to-face
interpreter bookings
per year
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Minutes of
telephone interpreting
per year
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Hours of video
conference interpreting
per year
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Professional interpreters
and translators
available
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Words
translated
per year
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Conference
interpreting meetings
per year
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Remote simultaneous
interpreting meetings
per year

Our Awards

ONCALL has always strived for excellence in customer service delivery and is now
a recognised, award winning language service provider.

SA Health Supplier – Service Improvement Award 2019

UK National GO Excellence in Public Procurement Awards 2020 Best Service – Medium and Large Organisations

One of the largest global Language Service Providers according to The Slator 2020 Language Service Provider Index

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Contact ONCALL, the intelligent choice for end-to-end language solutions.

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